This Privacy Policy explains how VP Hub ("we", "us", or "our") collects, uses, and protects information when you visit vp-hub.com, use our services, or interact with us. It is designed to meet the requirements of the UK/EU GDPR and relevant US state privacy laws (including California’s CCPA/CPRA).
1. Who We Are and How to Contact Us
VP Hub is the controller for personal data processed via this website. If you have questions or want to exercise your privacy rights, contact: info@vp-hub.com.
2. Information We Collect
- Contact data you submit (name, email, company, message) via our forms.
- Technical data such as IP address, device, browser type, operating system, and settings.
- Usage data (pages viewed, time on page, referring sites) collected through analytics when you consent.
- Communications data when you email or otherwise contact us.
3. Purposes and Legal Bases (GDPR)
- Provide and support services you request (e.g., responding to inquiries) — Contract/Legitimate interests.
- Operate and secure our site (troubleshooting, fraud prevention) — Legitimate interests.
- Analytics and improvement to understand usage and enhance our offerings — Consent (non-essential cookies only load after you consent).
- Legal compliance (e.g., responding to lawful requests) — Legal obligations.
4. Cookies and Analytics
We use essential cookies for site functionality and, with your consent, analytics cookies (Google Analytics) to understand how our site is used. We implement IP anonymization in analytics. You can:
- Give or deny consent via the banner on first visit. You can also change your choice at any time.
- Use browser settings to block or delete cookies.
- Use Google’s opt-out options (e.g., GA Opt-out Add-on).
5. Data Sharing and Processors
We do not sell your personal information. We share data with service providers that process it on our behalf and under contract (e.g., website hosting, email delivery, analytics). We may disclose information if required by law or to protect our rights, users, or the public.
6. International Transfers
Where personal data is transferred outside the UK/EEA, we use appropriate safeguards such as the European Commission/UK-approved Standard Contractual Clauses and additional measures where necessary.
7. Retention
We keep personal data only as long as needed for the purposes outlined above or as required by law. Contact inquiries are typically retained for up to 24 months unless an ongoing relationship requires longer.
8. Your Rights (UK/EU GDPR)
Subject to conditions and exemptions, you have the right to: access; rectification; erasure; restriction; data portability; object to processing based on legitimate interests; and withdraw consent at any time (without affecting prior processing).
To exercise your rights, contact info@vp-hub.com. You also have the right to complain to your local data protection authority (for the UK, the ICO; for the EU, your national authority).
9. US State Privacy Disclosures (e.g., CA, CO, CT, UT, VA)
- Categories collected: identifiers (e.g., email), internet activity (usage/analytics), and similar technical information.
- Purposes: to provide services, security and debugging, analytics and improvement, and to comply with law.
- Sale/Share: We do not sell personal information for money. We do not knowingly “share” personal information for cross-context behavioral advertising. If this changes, we will provide a “Do Not Sell or Share My Personal Information” mechanism.
- Retention: retained for the period necessary for the purposes described.
- Your rights: depending on your state, you may have rights to access, correct, delete, obtain a portable copy, and opt out of certain processing. You can make requests at info@vp-hub.com.
- Non-discrimination: We will not discriminate against you for exercising your privacy rights.
10. Security
We use administrative, technical, and physical measures designed to protect personal data. No method is 100% secure.
11. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date at the top indicates the latest version.
13. Contact
- Email: info@vp-hub.com